At Priority Medical Billing, we take care of patient billing and statements for you, making the process smoother and more efficient.
We ensure your patients receive clear, accurate, and timely updates about their accounts, helping them stay informed without confusion. From sending out monthly statements to addressing patient inquiries, our team can manage it all on your behalf.
Our goal is to help patients better understand their financial responsibility while supporting timely payments and a more efficient revenue cycle.
Patient billing is more than sending invoices after insurance has processed a claim. Clear, timely communication helps patients understand what they owe, why they owe it, and how they can make a payment.
When billing information is confusing or delayed, practices often experience:
Increased billing questions
Delayed patient payments
Greater administrative workload
Patient frustration
Slower cash flow
Providing patients with accurate statements, billing support, and convenient payment options creates a smoother financial experience for everyone involved.
Patient billing begins after insurance has processed a claim and determined the patient's remaining financial responsibility. This stage of the revenue cycle often generates the most billing questions, payment delays, and administrative work for healthcare practices.
Our patient billing services help simplify this process by ensuring patients receive clear, accurate information about their account. We communicate:
When patients understand their financial responsibility, billing questions are reduced, and payment decisions become easier.
Our patient billing services are designed to simplify billing responsibilities for your practice while helping patients navigate the process with greater confidence.
Before a patient statement is generated, we carefully reconcile insurance payments, contractual adjustments, deductibles, co-payments, co-insurance, and any remaining patient responsibility.
This review helps ensure that patient balances accurately reflect what insurance has paid and what remains outstanding.
Our team prepares and sends patient statements between the 1st and 5th of each month after insurance has processed claims and patient responsibility has been determined. Each statement provides a clear summary of:
When patients need additional documentation, we can also provide detailed itemized billing statements for tax preparation, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), or personal financial records. These statements are available through the secure patient portal when needed.
Receiving a medical bill often raises questions. Our team serves as an extension of your practice by providing dedicated support for patient billing inquiries.
We help patients:
By handling billing-related communication on your behalf, we help reduce the number of billing calls reaching your office while creating a more positive patient experience.
Convenient payment options make it easier for patients to meet their financial responsibilities while helping practices improve patient collections.
We make payments simple and accessible to help remove barriers that can delay collections. We offer several flexible and secure payment options, including:
Online patient payment portal
Credit card payments
Autopay options
Stored payment methods
Flexible payment plans when appropriate
Patients can securely access their accounts, review balances, and make payments whenever it is most convenient for them.
Patient billing affects far more than payment collection. When balances are communicated clearly and patients receive timely support, practices benefit from a smoother revenue cycle and a better overall patient experience.
Our Patient Billing & Statements Services help your practice:
Clear statements, convenient payment options, and responsive billing support encourage patients to resolve balances more efficiently.
Transparent billing and accessible support help patients feel more informed and confident throughout the payment process, strengthening their overall experience with your practice.
Providing accurate statements and dedicated patient support helps minimize billing inquiries and reduces the time your staff spends explaining patient balances.
By outsourcing patient billing, statements, payment support, and patient communication, your administrative team can spend less time managing billing tasks and more time focusing on patient care.
Clear patient communication benefits everyone. Patients gain a better understanding of their financial responsibility, while your practice benefits from improved efficiency, fewer billing questions, and more consistent payments.
To learn more about our patient billing and statement services, please call 708-362-6080 or fill out the online form.
Patient statements are sent between the 1st and 5th of each month after insurance has processed claims and any remaining patient balance has been determined.
Yes. Patients can securely access their accounts through our online payment portal to view balances, make payments, and manage payment options.
Yes. Our team communicates directly with patients to explain billing statements, clarify insurance payments, answer billing questions, and discuss payment options.
Yes. We can generate detailed itemized statements that include dates of service, treatment information, insurance payments, and patient responsibility for tax purposes, reimbursement requests, or personal financial records.